Shipping policy

Shipping Policy

Do read through to make an informed purchase!

All items are made and shipped from Singapore, unless otherwise stated.

All tax, VAT and custom duties will be directly paid by the customer to the authorities and not Thecrimsonfingers. It is the customer's responsibility to inform themselves of their resident country's import taxes and/or duty fees. 

Please allow 2-3 weeks for your items to be handmade and tailored to your fit before shipment. An email will be sent to you once your order has been shipped out. 

Domestic shipping (Singapore)

Ninjavan courier is the only shipping method provided due to its fast and reliable shipping. It takes 1-3 business days to deliver once shipped out. Tracking is provided.

International shipping (Rest of the world)

DHL express worldwide is provided for international shipping. Tracking is provided and it typically takes 3-4 business days to deliver once shipped out, depending on the final destination. 

Refunds and Exchanges

Due to the items being handmade and mostly tailored to the individual fit, there are no returns, refunds and/or exchanges allowed. Please consider this before making your purchase. However, if any issues may arise please contact me at thecrimsonfingers@gmail.com